Charge/Fee Reviews


Problems with Fees and Charges (701 reviews)



Treat you like garbage when you leave

(1.4 / 5)

  Are used Ambit for one year. After the contract was over I changed energy companies. Ambit never sent me a final bill. Instead they waited 3 months tacked on late fees and interest and sent me to a collection agency. Their business practices are unethical. This doubled my final bill. I do not recommend them under any circumstances

Dan
January 4th, 2017

Ambit Energy Logo

Ambit Energy


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

If Only I Read the Reviews First - Horrible

(1.4 / 5)

  The initial sales call was great. The salesperson was very pleasant. All part of the scheme I suppose, because she forgot to mention that while your energy charge is low, the other charges will be ridiculously higher despite how much energy you use. However, she was sure to record everything that she did mention that sounded like a great plan for any small business. I received a bill for $230 before I even moved into the space. Just received the 2nd bill. The charges that they said would only appear in my 1st month's bill are now called something else on my second bill. Called about that and they had this story about power spikes and that's what causes it. Well I haven't really plugged anything up yet because I'm still getting situated. I can't imagine how much the bill will be when I am really up and running.0 out of 5 Stars - My rate for the plan, pricing and promotionAdvice - Find another electric company for commercial service. Residential may be ok.

Sheryl Thomas
January 19th, 2015

Just Energy Logo

Just Energy


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions