Customer Reviews for Green Mountain Energy

People have been reviewing Green Mountain Energy on PA Energy Ratings, giving you an understanding of being Green Mountain Energy's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Green Mountain Energy.

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Green Mountain Energy's Customer Reviews Summary

Green Mountain Energy Scores and Ratings:

PA Energy Ratings Overall Score for Green Mountain Energy

2.1 / 5

Green Mountain Energy Reviews

481 Reviews for Green Mountain Energy

481

total reviews

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What People Are Asking About Reviews for Green Mountain Energy?

Recent Good Review from ,

Overall Rating
Jim galbreath
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Switch from verde to green mountain, major price reduction

, from Butler, PA on August 14th, 2023
Hi Jim Galbreath. We're so happy that you're enjoying your experience with Green Mountain Energy! Thank you for taking the time to share your feedback with others.
— Green Mountain Energy
Overall Rating
Same price as the electric company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Never heard of these people just appeared on my electric bill. Couple of weeks ago got notification from theses guys here about switching and do I know about this I said no and why would I give up the plan that I had to pay 250.00 with other supplier deactivate fee and there screw up. And I got to pay. No I will not recommend this company. Had to call the company to have them remove and would not refund 250 deactivate fee from another supplier or even give me a better price.

Rob from Mechanicsburg, PA on February 14th, 2024
Hi Rob. Thank you for your feedback. We would like to speak with you and see if we can help. Please contact us at Feedback@GreenMountain.com with your account #, REF #1793 and additional information.
— Green Mountain Energy
Overall Rating
Switched service providers but they continued charging
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

We switched providers after Green Mountain notified us of a rate hike. They called and left a message saying they were cancelling our service, which is what we wanted. Two months later we're still getting billed with their service. When we called, they said they called to let us know, but we needed to call to confirm that we didn't want them anymore. Now we have a nearly $450 gas bill because their rates are so high and they didn't cancel when we requested it.

Lia Wilson from Lansdowne, PA on February 13th, 2024
Hi Lia. We sincerely apologize for the experience. Contact us at Feedback@GreenMountain.com with your account #, REF #1792 and additional information so that we can make sure to address your concerns.
— Green Mountain Energy

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