Disconnect Fees and Problems (410 reviews)
A great big help!
“ I contacted customer support because I used the wrong bank account to make a payment and they were quick to get it canceled so I didnt get an overdraft fee. Also assured me I would not be disconnected if my payment did not clear because the money came out of my cash app account and was denied but showed complete on their side. Completely satisfied with DIRECT ENERGY!!! ”
June 3rd, 2021
Best customer service experience
“ Called and ask for a few extra hrs to pay light bill that's a disconnect explained I get pd Thursday 10/17/19 disconnect is for same day but I was afraid they disconnect early am but Sweet lady explained I had until 7pm but she extended it until Friday 10/18/19 . Super Sweet Lady ”
October 15th, 2019
Not the usual electricity company
“ I just sign up with constellation @a month ago after my first bill which I paid. Unfortunately I was laid off and my next bill was approaching fast. I contacted customer service explain my situation and I have gain recent employment but need extension just until my first payday which would be almost 20 days from my original due date. The fact that they took the time understood my situation and no Hassel or jumping hoops just no problem and no disconnection. And to top that just pay what's due no late charges no fee for request or this is a onetime deal! I highly recommended this company. Thanks Constellation Energy ”
September 21st, 2018
36 Month Home Power Plan
Pennsylvania Energy News:
Cut Your PA Electric Bill With Energy Efficiency Apps
Electricity Plan of the Month for June
Which Fixed Rate Electricity Plan is Best for Me?
PPL Hiking PA Electric Rates Nearly 40%
FirstEnergy Hiking Your PA Rates 50%!
PECO Raising Residential Generation Rates 7%
FirstEnergy Cuts PTC Commercial Rates in PA!
What Happens to My Power if My Supplier Leaves PA?
Cheapest 12 Month Harrisburg Electric Plans
PA Energy Ratings Resources:
Therms, CCF and MCF Explained
Pennsylvania Green Energy Requirements
Pennsylvania Electricity Switch: Frequently asked Questions
Why Use PA Energy Ratings
Pennsylvania Energy Customer Rights
Pennsylvania Cancellation Fees
Types of Pennsylvania Electricity Contracts
Pennsylvania Electricity Choice
10 Quick Energy Saving Tips
High Pennsylvania Energy Bill
How to Switch Pennsylvania Electricity Providers
Understand Your PECO Bill
Pennsylvania Energy Deregulation History
Pennsylvania Energy Stats
How We Score Providers