Recent Bad Reviews

“  Great Mntn Energy charged a fee for early cancellation when my electricity was never cancelled. Spoke to 3 supervisors all giving different information and my acct was drafted 352.86, leaving me with no money. I was advised a refund was processed, that was a lie. I was told the investigation would be completed before the due date, if not just pay normal balance due. Also told no refund until the investigation is complete. I was told lies, givin false information and still no refund processed. I'm very unhappy with the service received by this company. How can you charge for something you did not do, something which never happened. Also told this happens all the time. Their processes do NOT work!! ”

“  Biggest mistake I ever made,wasn't sold on inspire energy to begin with but very pushy team at giant eagle in sarver pa was enough to put me over the edge,my electric went up almost 40 percent and had to call the pic to cancel ”

“  Received letter in mail from Energy Harbor saying my community chose them. Thinking it was a scam I opted out. After receiving information that I should choose a company I called to opt back in. Lady whose English I could barely understand and bad connection (I heard every other word she said) told me I wasn't eligible for promotion in the letter I received after all. She signed me up for a different one. Next morning I got an email from Energy Harbor saying I'm not eligible for what lady signed me up for the day before. WHY would she do that??? Called back, different lady said she needs to look into the letter I got to see why I wasn't signed up for promotion in the letter and I need to wait a week to hear back. Over a week went by, no one called or emailed me, so I called Energy Harbor again! Lady said I wasn't able to get promotion in letter, doesn't know why, and signed me up for another promotion. Finally I was approved. Why did Energy Harbor send me a letter telling me I was eligible for something I wasn't wasn't? Why did it take me three phone calls, ending up talking to three different customer service people to get help? ”

“  They sent me a number of spam emails asking for reviews for a simple sign up 'experience'. I'm expecting them to ask me to give them a 15% tip next. ”

“  Once you are late with a payment for a day, they will put a $10 late fee on you and send you a letter in the middle of the billing cycle and if you dont pay their $10 late charge immediately, they will put another $10 late charge, and then send you an intent to disconnect letter for which they will charge another $10. This is ridiculous and on a boarder with harassment. I will disconnect from them as soon as my contract is over! ”

“  I have been a customer for almost one year and I cannot wait to no longer have this company as my electricity provider. Their rates are VERY HIGH. It's not clear on their website that the TDU charges are extreme. I will soon be a customer of Energy Ogre (Power Next) and my bills will be cut in half. Thank goodness. ”

“  have no opinion other than the process to sign up is easy not had any other contact w/ company yet. ”