Recent Bad Reviews


Recent Complaints and Negative Reviews (232 reviews)



Multiple Telemarketers calling multiple times a day during work

(2 / 5)

  Annoying person's telling me they overcharged me and telling me they know where i live, but when i asked to give me my money back on my account they would not do it.
I kept saying I was at work and they kept asking for my personal information age, address, and energy bill information in order to get my refund. This when I told them over and over that I was at work

Ste
January 16th, 2025

Were really sorry to hear about this experience its absolutely not how our team is expected to interact with customers. No one should ever make you feel uncomfortable or pressured, especially while you're at work.

We take this matter seriously and would like to investigate further. Please contact our customer care team at 1-800-930-5427 at your convenience so we can review what happened and make it right.

Provision Power & Gas Responds April 16th, 2025
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Provision Power & Gas


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Rude

(2 / 5)

  I have been with them for almost 2 years. I was locked to a rate , for way too long I was stuck with that rate when ever one else was lower. They are one of the few that make you pay 150 cancelation fee. I switched to someone else to no fees and igs called and was extremely rude to me for MY choice and then hung up on me. Very un professional and I will never go through them again and tell everyone not to. You just don't do that

Billie
November 25th, 2024

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IGS Energy


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Horrible user experiance

(2 / 5)

  Their website has been down for over a month and half. And it takes 15-30mins to make a payment over the phone. It a total waste of time and super inconvenient.

Gary
August 26th, 2024

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Constellation


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Pricey

(2 / 5)

  Ended up doubling my electric bill

Stephanie
August 16th, 2024

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Public Power


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