Recent Bad Reviews

“  Annoying person's telling me they overcharged me and telling me they know where i live, but when i asked to give me my money back on my account they would not do it.
I kept saying I was at work and they kept asking for my personal information age, address, and energy bill information in order to get my refund. This when I told them over and over that I was at work ”

“  I have been with them for almost 2 years. I was locked to a rate , for way too long I was stuck with that rate when ever one else was lower. They are one of the few that make you pay 150 cancelation fee. I switched to someone else to no fees and igs called and was extremely rude to me for MY choice and then hung up on me. Very un professional and I will never go through them again and tell everyone not to. You just don't do that ”

“  Their website has been down for over a month and half. And it takes 15-30mins to make a payment over the phone. It a total waste of time and super inconvenient. ”