Recent Bad Reviews


Recent Complaints and Negative Reviews (425 reviews)



Scammy

(2 / 5)

  I have lived in apartments for awhile but I didn't even know choosing a supplier was a thing. A representative knocked on my door and explained it all to me, but they purposely make it confusing and make you think this is something you have to give your information for and is just a change in your services, NOT that it's an optional thing. Several of their practices are how scams operate, including a phone call where they ask you 10 questions and only want you to answer Yes to them and nothing else, and a confirmation number you have to write down that you don't actually need (I'm pretty sure the confirmation number is fake and is just to make you think it's more legit). I supposedly was able to cancel it by talking to their online chat, but now I'm paranoid that they won't actually cancel it for me.

Kris
April 30th, 2024

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Provision Power & Gas


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Use 4change energy instead

(2 / 5)

  Ive been a customer of Tri Eagle Energy for 4.5 years (no deposit required). My bill has been on auto pay the whole time. We owned a duplex (lived in one side rented the other). Tenant left and I need electricity to clean. Tri Eagle charged me a 250 deposit to have electricity to have electricity for a week. Last month we had to evict a tenant. I called Tri Eagle again, they wanted a tenants lease and wanted pictures of my license and social security card. Called 4change Energy, they got my electric right away. Then we sold the property. Called Tri Eagle to disconnect service, was told it would be the next day for disconnection and never sent me a confirmation for disconnection. Called 4change energy, they disconnected service right away and sent me my final bill immediately. I waited 3 days and called Tri Eagle , then they finally told me that service was disconnected and emailed me a final bill. Please take my advice and dont use Tri Eagle and go with 4 change energy.

Eugenia Burroughs
April 11th, 2024

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TriEagle Energy


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Rebate Process is Bad

(2 / 5)

  They offer a $100 rebate for the plan I selected, $50 after the first month. They require you to mail the rebate form to them. I had to call to make they received the form. They did receive it but it took almost 2 more months to receive my rebate and they couldn't provide any information on the rebate status when I called several times. Come on Major, make the rebate process easier and electronic. I cancelled after receiving the first $50 rebate. Too much of a hassle.

Jeff
March 13th, 2024

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Major Energy


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High Electric Charges 2308 St. Rt. 28 Goshen OH 45122

(2 / 5)

  Last billing period my bill was for $544.00. Even though this was a colder than normal period, it was way high for this small 2 br house. Was I getting the Constellation rate for that period?

Daniel J. Dickten
February 9th, 2024

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Constellation


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Nonexistent customer support

(2 / 5)

  They seem to intentionally make it difficult to get details on your bill

Vw04
January 22nd, 2024

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XOOM Energy


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leaving

(2 / 5)

  Was trying to sign up for service until i heard that they had a $150 cancellation fee if you cancel after 3 months. That cancellation fee is forever. I said never mind.

bill
November 10th, 2023

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Constellation


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Bait and Switch

(2 / 5)

  Everything is great when you sign up and you're told your incredibly low variable rate will fluctuate but usually varies around the rate they advertise. SUPRISE - at month two.... 50% increase in supply charge. At no point during the sign up was I told this was an "introductory" rate and that successive months could get a HUGE up-tick. Looks like this is their business practice. Lure you in, then bank on you never looking at your bill and what they actually charge after month 1. The fact that they refunded me the difference immediately with no questions tells me this is a VERY common occurrence. I'll be looking for another supplier.

-E
October 17th, 2023

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American Power & Gas


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