Recent Bad Reviews


Recent Complaints and Negative Reviews (94 reviews)



Very Deceptive !

(1.8 / 5)

  A very lovely young woman came to our door and led us to believe we were signing a "petition" of sorts to help "our community" obtain lower rates for our gas and electric usage. When I checked my e-mail, I realized that I had SIGNED a CONTRACT to change utility suppliers! My husband and I SHOULD have known better! We live in an HOA with mainly senior citizens, as are we, shame on this "nice", smooth-talking woman. She repeatedly assured us that she "did NOT represent any utility ! Her badge stated "I am not a utility employee", and THAT is true, BUT PAG&E , which is at the top of her badge IS a utility company - "Pennsylvania Gas and Electric" located in DALLAS,TX ! Don't be taken in like we were. We were able to cancel the contract - this "customer service" was excellent -which we did within hours.

Senior citizen
May 2nd, 2025

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PAG&E


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Support is a joke

(1.6 / 5)

  Rude representative, atttude from the time she answered the phone. UGI sent me an emailed and told me my bill was passed due. But I have auto pay, I payed it since it apparently didnt work. UGI then charged me twice.

To get a refund they give you the run around. They want a formal letter from my bank saying they wont reject the return. My bank doesnt even understand. Quick to take $$$ but cant return it.

UgiCanDoBetter
February 26th, 2026

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UGI Utilities


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AP&G are snakes - beware

(1.6 / 5)

  AP&G starts out with a lower rate after 3 months, its doubled, in the 4th month its almost tripled! When I call, they quickly offer to lower back to the initial rate if I sign up again if they can offer this so quickly, you know they are a shady organization. Be very aware of this provider the they will rob you blind if you let them.

Quakertown
February 23rd, 2026

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American Power & Gas


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Horrible Customer Service for Renewal

(1.6 / 5)

  It took 28 minutes to renew. When you think your done, they transfer you to another person to verify your renewal which screams of cover-your-***. They don't even ask questions based on renewal, but "do you agree to switch?". Switch? I am already with you. Then they repeat the exact same question. The verifying agent is rude and unprofessional. I was approved for a car loan quicker than renewing with Clearview. They should rename to FoggyView.

Why?
December 22nd, 2025

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Clearview Energy


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Scammers

(1.6 / 5)

  Be very aware of these scammers. As soon as your contract ends they will automatically switch you to an exorbitant rate that will exceed any prior savings. Trying to reach a person is impossible.

Dan_Troy_OH
December 5th, 2025

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CleanSky Energy


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bad experience - took 5 calls to enroll

(1.6 / 5)

  As a former Constellation customer with 800+ credit score, I was expecting the switch back to Constellation to take just 5-10 min. instead, it took 10 days, multiple calls and emails. I walked away from it, but then was contacted by someone from corporate team who actually got everything done in 2 min.

VS
October 6th, 2025

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Constellation


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