Recent Bad Reviews

“  I shop for rates a lot. My contract was running down and they offered me rates HIGHER than the default rate. When i told them i would rather cancel their service and return to the default rate (saving 30%) they told me "don't do that, PPL is just going to raise that rate in june and you'll be sorry". They also pointed out if i did NOT accept the 30% higher rate, I would go into a true variable rate and "My bill be very high and i don't want that"

It took 10 seconds to get a customer service rep. When i stated "OK I would like to cancel and get the PPL default rate" - i was put into a 15 minute hold queue and forced to leave a message.

Everything about this interaction was meant to frustrate me and bully me into paying them a higher rate.

I called PPL - outside of the 35 min hold time they were amazing. Once i confirmed I gave them permission - they cancelled the supplier for me and put me back on the default rate. In addition they ALSO encouraged me "Please keep shopping for better rates, we likely don't offer the best".

And of course I will be shopping again - but never again with APG.

AVOID ”

“  It took 28 minutes to renew. When you think your done, they transfer you to another person to verify your renewal which screams of cover-your-***. They don't even ask questions based on renewal, but "do you agree to switch?". Switch? I am already with you. Then they repeat the exact same question. The verifying agent is rude and unprofessional. I was approved for a car loan quicker than renewing with Clearview. They should rename to FoggyView. ”

“  Be very aware of these scammers. As soon as your contract ends they will automatically switch you to an exorbitant rate that will exceed any prior savings. Trying to reach a person is impossible. ”

“  As a former Constellation customer with 800+ credit score, I was expecting the switch back to Constellation to take just 5-10 min. instead, it took 10 days, multiple calls and emails. I walked away from it, but then was contacted by someone from corporate team who actually got everything done in 2 min. ”

“  Signed up with direct energy in January 2025 over the phone. Received my contract in the mail, but they never followed through. I contacted them and have simply asked them to honor my contract. I called on April 21 and sent direct energy a copy of the contract. One month later they still have not honored the contract. ”