Recent Bad Reviews

“  Even if you barely use the gas the fees will bleed you dry as well ”

“  I went through an energy broker and signed up for a 27 month contract. Once the contract ended, I chose a new supplier through the same energy broker. Now three years later, I get a letter from a collection agency stating that i still owed them money. The bills were always paid though our local electric company so there is no way that we could not have paid through the end of the contract. Even if there was still money due, which there was not, we never received any letters or correspondence before the account was submitted to a collection agency. ”

“  Signed up with direct energy in January 2025 over the phone. Received my contract in the mail, but they never followed through. I contacted them and have simply asked them to honor my contract. I called on April 21 and sent direct energy a copy of the contract. One month later they still have not honored the contract. ”

“  I signed up for a 3 month term do to a short term lease and I was informed that a 3 month contract isn't a 3 month contract it is a 3 month billing cycle term. They had no issues in trying to get me to renew and pushed on that heavily. I am not sure when a 3 month contract turned into a 3 billing cycle term, so be sure to look out for that. Do not recommend since whatever you sign doesn't mean what you actually get. ”

“  I have contacted Dynegy several times as we are switching from Duke to Dynegy. I have never been able to complete any call, as the agent is not sure of an answer, or you can tell they are guessing. Today I called and asked how the billing would occur once we switch, they said to call Duke, they did not know process how I would be billed from Dynegy. I also called about solar panels in the past, they were not sure how S-Rec credits would work . Need knowledgeable person to help. ”