Recent Bad Reviews

“  Submitting an application to transfer my elec service from a different provider to APG&E was a nightmare. I went in circles with them and wasted over 2 days to perform a 5 minute task. The APG&E email did not work properly and they were unable to email the application docs or contract to me. Went in circles with customer support staff for 2 days. ”

“  I did not know there would be an extra $19.99 plus the new rate that now makes my bill like $30.00 higher than it was ”

“  I switched to Indra with a 2-month plan of 12.3 fixed rate. Once the 2 months passed, the rate jumped to 39.27. What do you call that??!! ”

“  Sales Lady said its fixed rate it will never change, my fault I didn't read contract thinking there is no reason she would lie to me, but it wont happen again, My bill usually runs around 180 dollars, normaly started less than what I had and with in few months went from 160 to 486 within 3 months. I canceled it more than a month in advance but I was told they need a MONTH to cancel so they charge me for my last bill Ridiculous amountof 486. Last 2 bills where almost 900 dollars Ridiculous. Very Very dishonest Company ”

“  I never leave rewiev anywhere but this is outrageous. Sales person shows to my door offering Provision Energy rates (Fixed rates) they "never change" and you can cancel at any time. I believe she was telling me truth without reading the contract. My fault didn't read contract. I believed what she is saying. Gas and electricity. For the first month started lover than what I had end after that went up by DOUBLE and capt climbing more and more. I guess I learned that I signed up for VARIABLE rate. And there VARIABLE rate only goes UP and UP only. And worst part if you want to cancel it takes them extra month. So I called them wright on the start of my billing cycle and told them to cancel now they said ok but they will still bill me for next month because they need a MONTH to cancel everything. So they can raise you rate even more and charge you for another month. Ridiculous. Shame on them. ”

“  Rude representative, atttude from the time she answered the phone. UGI sent me an emailed and told me my bill was passed due. But I have auto pay, I payed it since it apparently didnt work. UGI then charged me twice.

To get a refund they give you the run around. They want a formal letter from my bank saying they wont reject the return. My bank doesnt even understand. Quick to take $$$ but cant return it. ”

“  AP&G starts out with a lower rate after 3 months, its doubled, in the 4th month its almost tripled! When I call, they quickly offer to lower back to the initial rate if I sign up again if they can offer this so quickly, you know they are a shady organization. Be very aware of this provider the they will rob you blind if you let them. ”