Recent Complaints and Negative Reviews (120 reviews)
False Contracts
“ I signed up for a 3 month term do to a short term lease and I was informed that a 3 month contract isn't a 3 month contract it is a 3 month billing cycle term. They had no issues in trying to get me to renew and pushed on that heavily. I am not sure when a 3 month contract turned into a 3 billing cycle term, so be sure to look out for that. Do not recommend since whatever you sign doesn't mean what you actually get. ”
February 7th, 2025
Rewards prgram is misleading at best
“ The sign up for the provider is a bit misleading at best. They have a rewards program. It does give you credit per se. But only for mostly online deals that amount to not much and the $100 credit reward is thought to be a cash credit. But is a really online entries credit to possibly win something. ”
January 24th, 2025
The company that doesn't care
“ Been trying to get the gas on in new apartment. Keep calling never get set time. They are more then happy to leave a house without gas that has kids in it as young as 2 mouths. Don't work with other companies in the area to be able to have the gas turned on. You think both companies work together on this issue yet they don't. ”
January 13th, 2025
Bad experience
“ Tried for 3 months to switch they kept saying somethings wrong then to late has to sign up again. ”
December 28th, 2024
Total scam do not buy CleanSky!
“ This company offers a low intro rate and then hopes you don't notice when your contract expires and they flip you to a rate that's about 250% higher than standard rates. Total scam and in my opinion unethical. One positive: DeMario, the customer service agent I called to cancel this highway robbery program, was nice and professional. ”
December 26th, 2024
knowledge team needed
“ I have contacted Dynegy several times as we are switching from Duke to Dynegy. I have never been able to complete any call, as the agent is not sure of an answer, or you can tell they are guessing. Today I called and asked how the billing would occur once we switch, they said to call Duke, they did not know process how I would be billed from Dynegy. I also called about solar panels in the past, they were not sure how S-Rec credits would work . Need knowledgeable person to help. ”
June 13th, 2025
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