Customer Reviews for Planet Energy

People have been reviewing Planet Energy on PA Energy Ratings, giving you an understanding of being Planet Energy's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Planet Energy.

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Planet Energy's Customer Reviews Summary

Planet Energy Scores and Ratings:

PA Energy Ratings Overall Score for Planet Energy

2.0 / 5

Planet Energy Reviews

5 Reviews for Planet Energy

5

total reviews

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Overall Rating
Dropped as a customer due to changes in PA regulations?!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I was a Planet Energy (RiteRate) customer since 10-7-21 with a 12 month fixed electricity supply price of 8.29 cents per Kwh. On 6-23-22 I received a letter from PPL dated 6-15-22 stating that my current electric generation supplier would no longer providing me with electricity effective 6-20-22. I called Planet Energy & was told they were dropping customers due to PA regulations! Called the PUC to file complaint since I had a contract!

Jennifer from Harrisburg, PA on June 23rd, 2022
Overall Rating
Lies and deception
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The prices at the beginning of the contract kept creeping up. With 6 months to go on my 6 year contract I was billed $150 for leaving early. I sent the payment to the company address in Miami on the day received. They said they never received it and within a week turned me over to a Bill Collection Agency. (First time in my life and not appreciated)

Unhappy PA. from Carnegie, PA on March 20th, 2020