Planet Energy's Customer Reviews Summary
Planet Energy Reviews
5 Reviews for Planet Energy
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Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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I was a Planet Energy (RiteRate) customer since 10-7-21 with a 12 month fixed electricity supply price of 8.29 cents per Kwh. On 6-23-22 I received a letter from PPL dated 6-15-22 stating that my current electric generation supplier would no longer providing me with electricity effective 6-20-22. I called Planet Energy & was told they were dropping customers due to PA regulations! Called the PUC to file complaint since I had a contract!
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The prices at the beginning of the contract kept creeping up. With 6 months to go on my 6 year contract I was billed $150 for leaving early. I sent the payment to the company address in Miami on the day received. They said they never received it and within a week turned me over to a Bill Collection Agency. (First time in my life and not appreciated)