In November, the average natural gas rate in Erie was $1.65 per therm.
The average households monthly natural gas usage was 124 therms,
making the average bill around $153.
You can choose your electricity or natural gas retailer in Erie. We're here to help you navigate the sometimes daunting array offers and providers. As a neutral third party we provide you with the tools to make the best choice for your home energy needs.
I called about service and the experience was good, they were very polite and willing to work with us.
Dmc from Clearfield, Pennsylvania
April 1st, 2023
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Good decision
The switch was easy, my first month bill was $20 lower than previous bill, I'm glad I made the switch.
Patty from Punxsutawney, Pennsylvania
June 14th, 2023
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Utility Switch Done Easy
Quick And Easy
ray D from Erie, Pennsylvania
July 6th, 2023
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Emergency Customer Service
We had a shut off notification for 7/6/23 and to have services switched to my girlfriends name (no moving was being done) and we have been working with Penn Power since 6/22/23. We made payments and got help making payments. Called 6/30/23 and got told there was no shut off notice and then on 7/6/23 got shut off after business hours. I called and spoke to someone and they transferred me to a department that was closed so I hung up and called back. I spoke to a very nice lady. Her name is Alex. Alex ID# 57944 spoke with her supervisor to help us and got power restored well within the 30 minutes she told us it would be on. We thank you for helping us out in the best way.
Anthony/Ashley 110 Warren from Grove City, Pennsylvania
July 6th, 2023
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jim galbreath
switch from verde to green mountain, major price reduction
, from Butler, Pennsylvania
August 14th, 2023
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Excellent Service
No issues changing provider.
Dawn M from Mercer, Pennsylvania
September 27th, 2023
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Service performed
A Penelec line crew recently replaced a street light in our yard. The crew was incredibly helpful, courteous and friendly. Their work was flawless. As they had to enter the north end of our property they made a couple of small ruts. They informed us they would have those repaired. The next morning Afton Landscaping showed up and treated our lawn as if they were addressing a golf course. Very impressive. This is the third time since moving here that Penelecs response has been wonderful.
Kirk from North East, Pennsylvania
June 15th, 2024
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Penn Line
These guys were so respectful and went above and beyond to communicate what they were trimming and why. Raynaldo put us at ease when trimming our old tree in the front yard
Penn Line Trimming from North East, Pennsylvania
July 31st, 2024
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Energy with rewards
The service agent was very courteous, knowledgeable, and pleasant. He informed me of my ability to lower my energy costs, while receiving rewards.
Jamie from Erie, Pennsylvania
December 26th, 2024
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New to AEP
New to AEP. Have no experience
new to AEP from Erie, Pennsylvania
April 29th, 2025
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Other information about gas service in Erie
Erie Water Works
Erie Water Works is in charge of water delivery and sanitation. If you need your water turned on or have an issue with your water, call 814-870-8000 ext 71
Founded in 1795, Erie, Pennsylvania is named after a native tribe of Native Americans that resided on the shores of Lake Erie.Erie currently has an estimated population of over 100,000 people.