Titan Power and Gas was licensed by the Pennsylvania PUC in 2016, and operates in Ohio and New York as well. As a new market entrant Titan has positioned itself as a PA Electricity provider that features easy to understand rates. And by and large they are. Titan's Fixed rate plans found on PA Power Switch are under PP&L and PECO's Price to Compare rates. You should recognize that Titan does charge a $5.95 monthly base fee that adds .075 cents per kWh to your rate at 800kWh/ Month. At this point we have limited reviews for them and have ranked them at 2.9 stars.
“ Once my plan ended (I thought I had it for an additional 3 months) I was charged 4 times the amount I should have been. DO NOT USE THEM!!! ”
“ Was on a 12 month contract for electric service. The contract expired and without informing me they increased their rate to $.15.17 per KWH. Since they have my address why didn't they contact me? They said they called and were hung up on. Do you know how many robo calls about gas and electric we get every week? They should have emailed or written me to say the contract had expired and the month to month rate would be the 15.17 rate but no they billed at the higher rate. Very poor business practice. I cancelled their service today! ”
“ They gave us a descent rate for a one year contract. Then when our contract expired the increased our rate over double. They do not let you know this or give you a chance to sign a new contract. This is by far the worst electric supplier we have ever had. ”
Titan claims they have my signature on file and I owe them $364.00.
WTF. the address doesn't isn't even one of my homes!!!!!
“ Had no idea contract was over until I was billed twice as much for electric used. Criminal actions and I hope whom ever does this to anyone is aware that the have a place waiting in hell for them! No excuse for this way of conducting business period ”
“ I was contacted by phone from Titan electric gas supplier telling me that they could give me a good plan and keep my rate good what's the electric I also had my regular supplier Penelec. So I went with Titan Gas and Electric I had to stay with them for the full year in order to keep the rate they were giving as I kept my bills and have them still a very displeased once I started searching my bills and the charges that Titan electric and gas supplier their rate was more higher then Penelec First Energy was much a better rate I was being doubled build and they're not going to say I have not because I paid higher on Titan Electric and Gas along with Penelec First Energy made my bills so much higher then it should have been and I had complain to Penelec and finally got out of Penelec. By taking on suppliers your bill will go up higher this is not right and I want something done they have caused my bill to go up higher and now I'm having difficulty and I need someone to help me with this situation. I was better to stay with the original company Penelec First Energy then to stay with the Titan electric and gas supplier. I don't think it's right when you're low income and paying that high rate. I have noticed since if you put suppliers on your bill your bill is going to go out of control you are better off with who you're supplier is in your hometown then to put other suppliers on your bill and they lie to you and tell you they're going to keep the rate good low in the rate is not low and not fixed as they say and it's more higher their rate compared to the rate of your regular Hometown Electric Company I just know by looking over my bills of how long I had Titan they had ripped me off and they have caused me debt and I can't afford this and I'm getting way upset over the electric cost and neither company wants to help is I've already confronted Titan I've already confronted First Energy and they never tell you until it's too late until you catch the mistake they made and it was a mistake to even put Titan electric and gas on my bill I want my money back on my bill to pay off the high rate they charged I didn't ask for this and this should have never happened that way. ”
“ BEWARE !!!! When your contract runs out they will double your current bill ,So beware of when your contract runs out ,,or you will be sorry !!! ”
“ These people convinced my elderly mother over the phone that she "qualified" for lower payments and they could save her money on her bills. She switched and the past few months her bills are double what she normally paid. She lives on a fixed income. She spoke with her regular provider and found out what her real usage was and called Titan to complain. The told her they would refund her "only 2 months back" and she should see a deposit in her account. I told her to tell the bank to Flag any auto payments from Titan in the future. If money is not refunded we will go to the attorney generals office to file a report. ”
This company is less than reputable.
After I moved my service to them I received several phone calls which were to complete my service transfer.
It was bs. They were attempts to alter my contract. ”