Billing Problems and Complaints (624 reviews)
Simple, no hidden cost.
“
Switching and billing is simple and easy to understand. Customer service is great.
Would highly recommend to everyone. ”
July 27th, 2010
Great Company
“ We recommend Ambit Energy as a company with whom you would be proud to do business with. Never any problems with billing, no outages, no phone call hassles to continue service, ”
May 16th, 2010
Best pricing I found
“ Easy to switch, best pricing and terms. Switched 3 residential accounts as well as a business account. I did not rate billing and account management with 5 stars as I have no experience with that - Energy Harbor supplier fees will be billed through my AEP accounts. ”
August 20th, 2023
Seamless transition
“ The account manager revisited my account history and was able to satisfactorily pinpoint my dissatisfaction with my exorbitant billing Upon joint review we were able to arrive at a fair price moving forward and he was also instrumental in a review of an additional utility account. This was my very first person to person contact with this company and I did not go away disappointed nor unsatisfied. ”
August 15th, 2023
on line sign up
“ I signed up for Energy Harbor on line, so I can not adequately review customer service. I received immediate notification that my request for service was received by Energy Harbor. In a few days my old supplier notified me the transfer was in order and would occur at the end of this billing cycle. ”
May 12th, 2023
So far, so good
“
So far, so good. I like that they email current usage information during the month so I can monitor my usage
I havent dealt with customer service or billing ”
November 9th, 2019
Good Company so far
“ It has only been 2 months, but one thing they do that I really like is send a weekly email with your usage up to that point in the billing cycle and your expected electric bill. This allows me to reduce usage if needed and removes any "Bill Shock" when the monthly bill does post. ”
July 13th, 2019
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