Billing Problems and Complaints (611 reviews)
Good experience for a first time customer
“ We are nearing the end of our first 12 months with Spark. The rates were good and we have had no issues with billing. The website is easy to navigate. ”
January 1st, 2010
Great Company
“ We've had Ambit for a year and half. We were with TXU before that. Ambit has been wonderful! Switching companies was easy and I've never had any problems with billing. I want to sign another contract but am having trouble finding a way to do that on their website. Also, I want to use my reward points but am also having trouble using them on the website. ”
January 7th, 2011
I am very pleased
“ I like the free electricity offer and the free travel. The consultant helped me sign up, and has kept in contact with me, which I enjoy. I am not a number, but somebody important. I never have had a problem with the billing, and saved myself over $82 a month, just by switching. My old company (Reliant)offered to match the rate I was getting, but I didn't want to stay with the company that could have offered me lower rates, and didn't. ”
September 10th, 2010
Easy Switch
“ Choosing, then selecting and switching to Energy Harbor as our electric company was an easy process. Their rates are competitive, theyre local, their customer service rep was helpful. I have no experience, yet, with billing or account management, so cannot rate those. At this point, I would recommend them. ”
August 2nd, 2023
Too new to evaluate
“ We moved to PA from FL last year, are unfamiliar with gas heat and this billing system. However, we quickly realized we should compare supplier prices, saw your price/terms and decided to switch because you offered a reasonable price and terms. Since we've only received 2 bills, it's tough to evaluate but so far you've been very responsive and helpful to us. ”
April 15th, 2023
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