Recent Bad Reviews

“  I was confronted by a salesman in Walmart and without telling me what all is involved he had me switched to their service and didnt even tell me that it is more expensive than my current provider. ”

“  Lies and false sales pitches. Dated July 5th, 2024. A salesmen [Cody] arrives on my doorstep giving his pitch for Just Energy free weekends plan. Explained that it wasnt just free but also a credit against the other 115 hours of the week. Lies it is only a credit against itself the remainder is full price no exceptions. Also claimed no free nights plan. Also lies, there is one from 9pm-7am. Also lied about there being no early termination if I was unsatisfied for any reason. Of course he signed me up for 36 months and to leave is minimum $175. Do not join Just Energy! You will not save any money and will find it to be an expensive lesson. The customer support was at the least Honest and was well aware that the plan was terrible and advised me seek out better providers for my situation. ”

“  My contract is up at the end of April. I called them 4/9 to not renew the contract. They said they don't have a way to do that, and I have to call back closer to end of April. Explained that I just don't want to renew my contract once term is over at the end of April. Again, they don't have a way to do that, they could try to put in this request, but not sure if it will be accepted. Told me I have to call back closer to the end of April. They are basically hoping I forget to call back so they can auto-renew my contract. Very shady business practice and not to be trusted!! ”