Good solid company
I have had Dominion for two years and they definitely met their obligations. The initial contract was for one year and about a month prior to expiration they sent me a letter detailing the expiration and what their upcoming plans were. I researched their plans on the PA Energy website and decided to stay with them as their rates were competitive and their service had been just fine. I just renewed with them again for two years as their rate was the lowest available without a cancellation fee.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Brian3i from Downingtown, PA on January 15th, 2020
BEWARE OF DOMINION!
I signed up with them for a year contract because it was a dollar cheaper after receiving a letter from them. There was not much explanation when I signed up but I was saving money! I called to cancel in Nov and was told to call back on the last day so I wouldnt miss you on the 2.67. I called back on the Nov 30 and canceled with Savannah who thanked me and offered me a new contract I declined. I then received a bill from my gas company with a charge from them!!!! At the variable rate!!!! I called and was told by John to call Peoples since they dont bill and then called peoples who told me to call them back. Savannah then assisted tonight and told me that after you cancel you have 1 to 2 billing cycles to have it off the bill. THIS WAS NEVER EXPLAINED! now Im stuck paying the variable high rate at the coldest time of year with nothing but a meaningless apology
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jessica from Alum Bank, PA on January 3rd, 2018







Reviews Overview
The best review categories for Dominion Energy are the order experience, rated at 3.0 out of 5, and their billing & account management system, rated at 3.0 of 5.
5 Stars
0%
 
4 Stars
50%
 
3 Stars
0%
 
2 Stars
0%
 
1 Stars
50%
 
2.7 / 5
Overall
2.5 / 5
Price, Plans and Promotions
3.0 / 5
Order Experience
2.5 / 5
Customer Service
3.0 / 5
Billing and Account Management
2.5 / 5
Likely to Recommend
About Dominion Energy



Recommended Electricity Plans