Charge/Fee Reviews

“  With the coming price hikes I wanted to lock in a low rate for as long as possible. Although I was already an Energy Harbor customer and was happy with them, I checked the other providers to get the best deal. Energy Harbor offered multiple plans at competitive rates with no monthly or early cancelation fees, so I decided to stay with them. I'm now locked in at a good rate for four years. ”

“  Havent had a issue girl came to my door had badge out and was very knowledgeable. Walked me through the entire process and made sure i understood. No hidden fees or issues. ”

“  My sales call was a bit fast and I did have multiple calls, but I am not sure what people are complaining about.. I have had several companies with variable rates, and they are all the same, the rate you were offered the first month and then the rate goes up to a retail rate. I called the customer service, who answered my call immediately, transferred me to a specialist who offered several different products and gave me a direct number to call in the future, if I ever needed any help, they were honest and treated me very respectfully. Other companies have outright lied to me. I love that my energy is clean, I get a small annual rebate, and anytime I find my rates are not competative, I call and it is immediately resolved. No large cancellation fees and I really like my direct agent. I will not be leaving this company anytime soon. Maybe some of these reviews are completed by aggressive sales people, who in fact emailed me this link in hopes to get me to leave American Power and Gas, but instead I felt compelled to write this comment. ”

“  Recommended by my boss and switched to StarTex last year. I am so happy that I made this decision. The online access is convenient and the rate is stable not like other company increase price nearly every month. No hidden fees. I had recommended to my other friends to switch to StarTex.
Thank you StarTex for the great service and give consumers a peace of mind...

J.R. Ouyang ”