Recent Complaints and Negative Reviews (94 reviews)
Very costly mistake
“ The monthly rate may be a cent cheaper or possibly more expensive then your electric company but they make much much more then that back when they scam you for the next 2-3 billing cycles after you tell them you would like to end your contract on the date it is supposed to end. They basically just never cancel your contract, charge you double what your electric company charges per kwh then you have to have your electric company remove them from your bill. ”
November 25th, 2025
Waited till I got home...
“ The sales rep that came to my door explained to me that he could lower my rate and I ASKED multiple times that it wasn't going to switch my current plan and he said no it would only lower the rate and wouldn't switch companies. I have this all on camera...disgusting to lie to people, really makes not want to ever go with the company ever even if the one I'm with is more expensive than Direct Energy. ”
November 21st, 2025
SCAM COMPANY - LIARS and THIEVES
“ My bill went up double with no notice (500 dollars) when I went to switch to another supplier, Inspire blocked it, and lied about it. They claim they have no record but the Electric company has a record, the new supplier has a record, and I have records, plus a phone call from Inspire asking why I was leaving. When I called to ask them why they were still my supplier, they lied several times on the call (the story changed), and I escalated and still have not gotten a call back. Reading these reviews, we need a class action lawsuit ”
November 19th, 2025
Irritated customer
“ I have THOUSANDS OF DOLLARS IN MEDICATIONS that require refrigeration. Well...... Power has been out for HOURS w/o an expected turn on time. Over $100k in Rxs now in the trash! I hope this company burns out soon! ”
October 31st, 2025
Wont restore power
“ Our energy bill has been paid but for 2 whole days now they have refused to come out and turn our power back on. ”
October 29th, 2025
Slammed by dynegy
“ Changed my service provider without permission and consent. Do not ever use this company for any reason. ”
October 25th, 2025
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