Recent Bad Reviews

“  They hook you with a low price then charge you double the going rate after 30 days. Try to call an cancel and youre on hold for days. ”

“  my bill went up. can't get a call back. i have no idea how this works. i didnt save a dime. ”

“  Well- Looks like signing up with this outfit may have been a mistake. 3 calls to them and no answer. Over 20 minutes of hold time. Looks like I'll be filing a complaint and ditching this contract. My old supplier at least answered the phone..... ”

“  The associate speak very rude while in the call. He is not even answering properly. My experience is very bad with this service and is not at all good. ”

“  Ive been trying to contact met ed for months and either they ignore calling back, or while Im on hold they continue to pick up and place it back on hold. On top of that, they call you back from an unknown caller id at 7pm but when you answer halfway through the voicemail the woman hung up. Anybody else with these issues should seriously consider a different route to hold them accountable and make sure to follow through. ”

“  I received a text with my bill amount today. It was almost 3x my normal bill. Nothing has changed in my home. I tried to call several times but there is a two hour wait. This is a nightmare. We are elderly and this is very stressful. It seems Met Ed is scamming us as a customer and evading phone calls. We are at a loss as to what to do. The internet instructions say to talk to Met ed first but that is impossible. Something is very wrong with our billing but there is no one available to call. ”