Recent Bad Reviews

“  Don't waste your time. First it's impossible to switch to them without calling, then going through 20 minutes of sales pitches for everything under the sun. Then they scam you with requiring a $275 deposit after supposedly running a credit check.My wife and I have 800+ credit scores and perfect payment history. After an hour on the phone, then 45 minutes texting with someone from India on their chat links, they insisted it would take up to 3 days for someone to reach out to do a manual credit check....what did they use my social for the first time I called to transfer? Total joke of a company, definitely will not be going with them...ever! ”

“  I called the company and asked for their gas rates.
I was told that they could not help me because they dd not have
the rates and that i should check the website.
I asked if they would have the rates tomorrow, I was told No ”

“  The salesperson came to my home and said he could get me a better rate, which he did, but my bill was still high because of delivery charges. My last company had a higher rate, but delivery charges were not more than 7 dollars. Example is below.
Energy Charges...................................................... $69.30
Base Charge........................................................... $9.95
TDSP Delivery Charges......................................... $34.20
My Kwh was 660, and my bill is 120 dollars for a two-bedroom bathroom apartment. I was misled for sure. ”

“  I never signed up for this and I had no knowledge of this company!!! You dont need a 3rd party for your electric. I just moved into my place and my electric bill is very low even in this summer heat my bill was only $200 and thats with everything on and running so this next month I received a new bill and its saying I owe $1200 and 90% of that amount is for new inspire supply charges smh remind you I NEVER signed up for anything or authorize any other company! So i called Pepco and they said I have to call inspire so I had to google the number because I didnt even know what company it is and when I contacted them they told me I had to email a copy of bill because they dont even see an account for me smh so now Im waiting for a manager to remove the charges from my bill and to call me back! These people are scammers and whoever decided to go with them I hope and pray you dont have to pay that amount for supply charges so for anyone please avoid this company and also look at your bill to see if there is a difference in the amount of charges. ”

“  My meter was cracked and I was using close to 3000kwh every month I had to file a puc case just to get them to come out and change it out then I got charged 50$ for it. Then they came back and told puc that the meter tested fine but somehow now I'm averaging around 1300 to 1600kwh a month I'm sorry but there's zero chance that meter tested ok ”

“  Customer service is very bad, they will say yes, dont take action, they again send wrong bill and take wrong action ”