Compare the Best Electricity Suppliers in Herndon

I thought Ihad signed up but service has not yet started. I filled out the information on November 15th with Frontier with the 6-month at 6.99.

To date, our experiences with Frontier have been positive, no complaints. We have not had a reason to contact your "Customer Service" resources but have given them a high rating due to our positive experiences with Frontier.

I have tried to contact Direct Energy for 2 days to renew contract. It appears that the low rate is only available to new customers. I have been with them for 5 yrs and went online to do a Chat but each time I am told 6 people in the Que. I wait until it gets down to 1 and then a message comes up that no agents available. I get out and go right back in and 6 in Que again. Last year when contract was up the price to renew went up. This year it looks like quite a bit. It appears that they get you in and then continue to raise the price.

Poor contract handling

This provider offers great rates and is easy to deal with. only consideration is if you will not be with them for a year you will have to pay an early termination fee of $75.00 and you need to call them every you to maintain the lowest rate they offer.

I have almost all the services that Stream has to offer, and I must say I could not have a better company to work with on my services. Every time I have a question or a problem, I get great customer service and my issues always get resolved. Would Highly recommend.

the representative saved me money by offering a plan that wound up saving money in the long run..very courteous and answered all my questions with no pressure

Access to Frontier was good, no hassles and application process straightforward

Never a problem. Real deal. No scams!

North American gave me a good rate when I signed up. The rate they are offering me now is not great and I will probably be switching. I have not had any problems with North American Power and have never had to contact customer service. If they provided a more competitive rate at this time, I would stay with them.

Easy signup. No change to my bill, just the price.

Had a bad start w/their independent vetting agency on sign up, and they are aware, however if your a responsible payer (no excuses for not watching your finances) they have been great to both my neighbor and myself. They came through on a difficult circumstance where my neighbor was scammed by Smart Energy, while she was a contracted Cirro customer, and they came through w/flying colors. She is still w/Cirro now.

Great company, knowledgeable employees, only problem once u've used your fixed contract they get expensive from their on. They have good promo's, and now fair teaser rates, they used to be better. Highly responsible company so if rates are not the issue I highly recommend.

I had no problems with this company. My account was closed due to some new regulation with the PUC.

Im Not in NRG but soon will be .. you people ALL of you who wrote a negative reply about NRG you need to understand that its not there fault as Humans beings we are all looking for that "DEAL" but how long do you really think its going to last yes they give you treats to join but they also mention that its INTRODUCTORY offer meaning its going to change and the funny part its right there in-front of you but like ALL humans Me included we dont read the fine print .. it clearly tells you that after the introductory offer that if you do not reply back your rate will go to a Variable until at which point you decide to reup with the Utility, People its YOUR RESPONSIBILITY to read your mail not NRGs so stop your bitchin and start reading enough said

This company was very friendly and helped me with my bills

The website was very user-friendly & informative. Your customer service representative was super nice & got me signed up in no time flat. Love your product pricing.

I was amazed with how easy it was to convert my electric service to Constellation. They not only had one of the lowest rates, but also the online process was quick, very easy, and I received emails explaining my account had been created and the cancellation to my previous supplier.

Fine

This was easy to do - and hopefully a great value

Rates are adjusted QUARTERLY to undercut the distributor and that is why our plans are 3 months long. March, June, September, and December are the months to call and check in. A good rep will explain that to you multiple times before the end of the signup, but if they did not it is also in writing on the email confirmation, cancellation form, and welcome letter you will receive. What some folks fail to understand is that we cannot possibly remember every face nor force people to pick up the phone or stop in for the 3 minutes it takes to renew your account and always make sure youre saving a few bucks. YOU MUST EITHER CALL TO RENEW OR TO CANCEL TO AVOID THE VARIABLE RATES. I try my absolute best to inform people to the best of my abilities but I can't speak on anyone else's behalf. I wish things were a little clearer and that folks were trained better, but unfortunately that is over my head and I did feel compelled to write this to clarify that it is the customer's responsibility to maintain their account. We have hundreds of thousands of customers, reminder emails get lost and we cannot possibly remember every face, so please put your dates on your calendars.

We are a good company that does a ton of charity work, employ thousands of Americans, and are working on better technology to generate cleaner energy for our future generations.

I hope this helps.

It was so easy to change for lower prices

Easy to sign up.

The customer service people were helpful but it takes a very long time to get thru to a live person. It also takes a long time to set up the account and verification, otherwise good.

I did a live chat to check on rates to renew my plan and was very pleased with the service I received. Assisted me with a great rate. I did not want to switch plans because of the reliability and assistance I have always received.

Like the title says, things went smoothly and I saved a bit on the costs.

Not sure what the rest of the reviews are about. I've spoken with Samantha for a few months now regarding a few issues with my agreement. Another company had called, said they were Choice, not true. So my plan with the actual Choice Energy was canceled. Samantha call to make sure I was aware, and spoke with me about ways to avoid that.
The rate isn't the lowest, but they went the extra mile with me on several occasions in the 6months
i have been involved.

Substantial savings over my previous provider. Living on a fixed income I need to save where I can. Thank you.

The only thing that concerned me, that I was switched immediately before my contract expired with Tri- Eagle. Which caused me to pay a pentality. Which was probably my fault.

The prices is great

this company has the best price and is easy to sign with no early termination fee

Had a small issue when ordered (switched) electricity initially, however, after which the process went smooth.

I was easily able to find a power company offering a promotion for 50% off my current kwph rate for a year. I'll be using PA Energy Ratings again when this promotion ends.

Constellation communicates with their customers each month and gives them a comparison of the amounts of electricity used from month to month. They also give suggestions on how to cut power costs in your home. I have been more than satisfied with their service. They also began reminding me several months ago that my contract with them is about to expire and offered options to stay with them or find another provider.

It's very arduous for the electricity consumer to browse and compare...make a decision. It's like reaching into the darkness. So, let me invite consumers to check out NextEra. I think you'll like the experience and the service.

Wonderful experience transitioning to Constellation. Great rates and customer service!!

very painless and with cheaper rates

Nextera energy offered a great plan at the best price for service

Reviewed all the plans and the prices of each. Then I made my choice.

Amazing

Titan's introductory rate was good. But like many of the energy generation and transmission companies out there, they hope you forget about them and just keep paying your bill. Then they drastically increase the rate and "stick it to ya," just like so many other providers. Don't forget. Research your energy supplier options, be wary of variable rates, enrollment fees, early termination penalties, daily/monthly "service" fees, etc. Switch to the lowest overall priced provider and set an electronic calendar reminder or make an entry in your day/month/year planner to revisit energy provider options before your term expires. Then make a selection and switch before your "current" provider has a chance to raise rates on you. You owe no loyalty to disloyal providers like Titan Gas & Power. It's not personal; it's business ($). Wash, rinse, repeat.

very good for 2 yrs. now what for next 2 yrs?

every thing went fine

After switching suppliers I found an immediate decrease in cost, one year contract to follow so I will see how it goes.

Ive had a wonder AA man come to my home. This gentleman was so knowledgeable and so truthful of what was presented to me. He let me know yes Ill have a protected rate above what Im at currently and he showed me this. He let me know there is an early termination fee of simply $5.00 per month he showed me that. The gentlemen was nice, kind, and showed genuine care for me and even my bill. He had his badge displayed and he we very knowledgeable. Over the phone when he mad a call to the third party verification; they asked if I was comfortable with him here with me while I was on the phone I said absolutely and hes very nice thank you.
I understand rates go up rates go down itll be this way forever, but the experience I received from Rushmore Energy African American gentleman rep was top notch knowledgeable and kind. I highly recommend this experience of excellent customer service. Thank you Rushmore for have a complete honest worker for your company her in Pa in the Williamsport area.

Sincerely the mother of your customer

I have had Dominion for two years and they definitely met their obligations. The initial contract was for one year and about a month prior to expiration they sent me a letter detailing the expiration and what their upcoming plans were. I researched their plans on the PA Energy website and decided to stay with them as their rates were competitive and their service had been just fine. I just renewed with them again for two years as their rate was the lowest available without a cancellation fee.

I've been very pleased with Just Energy so far. I hope this experience continues for the two years I'm with them

Since I've switched to National Gas, I'm very happy with the company.

We have received just what we expected, reliable service. It's been all good.

Got in at a very competitive price with 100% clean renewable energy. Hoping I can extend my contract for another year!

Switching to National Gas & Electric was a super easy process. I was switched over to my new lower rate within days and all it took was a quick phone call. They have the best rates I could find.

Great prices ,prompt , no issues with my electricity transfer

I was a little leery about picking the cheapest price for an energy company. Tomorrow energy had the best price by far. So far I havent had any problems with them, but I also havent tried to interact with them on my end. Very happy so far

Ok ,ok I get it! Some door to door sales ppl arent fully Qualified to do their job however those people give people like me a bad name.Iam a mid-aged ,white female.I be been knocking doors for 6yrs now.when I go to work,I try to keep in mind how the The person on the other side of the door must feel,thus,a single woman home alone with her kids obviously doesnt want some guy knocking at her door late at night or on a weekend asking when her husband will be back or if they can see utility bills within the first sentence of them speaking.There are a few different types of customers that I in counter on a day to day basis - people who are in a contract with another company that haveObviously signed up for one of the two (I guess you guys would call-scammer contracts )and thats a Contact that signs a customer up for a introductory rate on their utility bill ( I.e NRG offered inside ur neighborhood Wal-mart )or #2 a customer that signed up with a supplier that is charging them a lower rate price per kilowatt and then adding on top of that a flat rate commodity chargeand if you noticed the exact amount of the commodity charge that you signed up for is never stated at the bottom of your bill it simply says the words commodity chargeon the bill .(only on the original contract ,would it state the ant.(btw. 15-35$)that was sent to the customer ,in the very first week of them signing up ,if that sales person that signed them up even bother to mail it ) I.e Star energy,Choice energy,Verde energy.Most of the ppl that I speak to dont understand how to read their bill and thats why Im there to help I point out to them if they have a supplier ,just exactly how much theyre paying ,with that Supplier and how long they have left in their contract to be paying that price .Also, if I do not have a better deal for them I let them know and I am honest that in some cases our price per kilowatt might be higher than their current supplier but instead of harp on all the other bad suppliers and what theyre doing to everyone I try not to focus on that I just focus on what my company is doing and how I can help the person thats in front of me (such as being honest and calling them with a reminder when their contract is due to be up ) One of the deals / catches that u should be aware of with the Supplier companies including the one that I work for is that you have to keep up with when your contract will expire whether they sent you a notification in the mail to renew or not! it is your responsibility when signing up for a promo to keep track of when that promotion will be over. A lot of the other companies that I have come in contact with on other peoples bills dont ever inform most customers of all the small print ,at bottom of the contract when they signed up for it for . Thu, leaving the customer clueless when one month their contract ends and goes to a variable rate and they claim they never knew !(maybe they did maybe they didnt )so all you people on here saying that tomorrow Energy started you out at a certain number and then switch due to a variable rate and your bill went to 15.99 that would be a hint that your contract was up so that would be the day that you would pick up the phone and cancel that contract and you would be switched automatically back to your utility if you wanted to get another deal on your utility bills well hopefully ,youd run into me !! I am a very good at my job and even when someone does not want to sign up ,I leave with my head high and feel better that I have at least given them some food for thought, along with my number in case the change theyre mind down the line.So folks the bottom line is not to blame the door to door person every single time its also to maybe look at yourself and try to gather all of the facts before you sign up for something if you dont understand something or feel like youre being pushed into something or even being offered some sort of credit or gift to sign up for something the chances are , its a scam -meaning u will never getThe savings in the long run. But fortunately for guys ....THE CUSTOMER IS ALWAYS RIGHT!!!!Your Friendly neighborhood gas and electric agent!

Electric bills were getting out of hand so after doing a bit of online searching I decided this electric provider was worth a shot. Couldnt be happier! Bill went down significantly and it all was quick and easy.

I don't like all these company's calling me and wanting me to take there electric. As of now I am paying for 3 bills plus Met-Ed. All I want is one company. My bill went from $50.00 to $93.00 , what is going on with this.

Very satisfied with supplier

Good service, quick response

Only had this company for a month now, but everything is going fine. Especially greatful for the excellent rates.

Great promotional pricing, lots of communication with customers via email. Very satisfied.

I have had no problems with Constellation since I signed up with them. Their rates were good and were exactly what they promised. Just waiting to see how much of a change there will be after my first year!

So far everything is going great. Activation was easy and I am saving money.

The transfer was easy. The offer was without an up front incentive ie; credit card, coupons,etc. The offer was a substantial saving for an extended period. It has been realized.

The process of switching to Constellation was a seamless one.

I am very pleased with James basilone as my territory manager he came and introduced himself . I really like Igs as my supplier they are the best and work hard for there customers

I had a good experience when ordering thanks a bunch

Tamra was our customer account representative. She was beyond helpful in such a professional and kind way.

Best price I was able to find

After my twelve months were up rates had dropped for our area, and instead of just switching after having done my homework, I called them and attempted to negotiate a reasonable fixed rate to stay w/them another year. They were great.

Fast, Easy, Value

I definitely had a good experience. They were able to secure my rate for me, and I'm able to earn cash back on my bill. I received a $25 restaurant card just as an added bonus. Customer service is very friendly and knowledgeable and was able to resolve my issue right away when calling in. Highly recommended!

Switched to Tomorrows Energy because of the cost. Would have signed up for three yrs. had it been available.

My charges were in the $60.00 to $64.00 per month before signing with this firm. My current costs $47.00 to $51.00 per month, but summer is coming

The transfer went very smoothly. Great price. No problems so far.

No comment at this time, new customer less than 1 month

I have nothing to write about 4Change except very good rates and good service.

saving some money, so far so good.

good customer service and no cancellation fee
thats really fantastic

Great service. My bill has never been this low.

WHEN EVER THE ELECTRIC GOES OUT, THEY SEE THAT THEY GET IT BACK ON AS SOON AS POSSIBLE.

Looked online ,Constellation great value and chose 3 yr guaranteed price

I tried to create an online account and was unable to do so.

Sfe energy has helped me out so much ! I have a family of 5, my kids leave the lights on all the time No matter how many times I tell them to TURN IT OFF!! This young lady came to my door and explained to me how my usage wont matter .... I love it ...#forget the uneducated people

It's only been a month. Last energy provider turned into a real prick at the end.

I havent had to complain

I checked out the rates at the PA site. At the time, I had NRG . I had been at the airport & was approached with what I thought was a good rate plus they were giving me miles on American Airlines -so I signed up with NRG. I now assume that all the companies "get" you with a good rate but raise it when the agreement period expires. So, for all, I suggest checking your rate at expiration. I switched from NRG to Tomorrow at .0649 for one required year. There is a cancellation penaIty. I haven't had any reason to contact them other than at sign up when they were very nice & recently when I checked contract end date. I will definitely check their rates and call before re-contracting. Otherwise, Tomorrow has been fine.

No problems to report

So I have made a number of calls about dead tree limbs over our driveway. Med Ed sent out a "tree crew" who slept for at least half the the three days on our driveway and did not address the issues we had. They we never fixed.
Tonight we had a major tree fall on our power (which I warned would happen)...trapping both my ICU Nurse Daughter home as well as my wife who is a 3rd grade teacher.
When I called to report the outage...I was told..."no worries' all set by 9:00 PM.....it is now 9:00 PM and you guys are 'no show' as multiply times before.
Am happy to copy PUC and others...this will be the third times for issues with little or no response.

Had NRG after a bad experience with other supplier that almost doubled my rate after it expired. And paid high amount for 3 months not paying attention
NRG would have kept bus but price went from 6.7 to 7.6, therefore I called Frintier and now I'm paying less than I am now. Easy over the phone sign up
Ther

My bill dropped by about $50 per month by switching

I had called about my high electric bills not Realizing I had gone out of contract no wonder they were double the gentleman that took care of me gave me a refund for $68 On the last months bill. Got back on track with a contract I will be checking out for natural gas next thank you