Charge/Fee Reviews

“  I have been a customer of Stream for several years and have always paid my bills. Last month I went on vacation and swore I paid my bill, but somehow over looked it. I got back and realized the mistake, but power was shut off! Less than 1 month from the last due date. So on top of being shut off, there are late fees, reconnection fees (regular or if you pay me $40 more for what they call a priority reconnection fee but it actually has the same time frame as the regular reconnection fee!) The whole time expressing my concerns, I am being up-sold on a contracted plan!!!This place is ridiculous. I will be switching!! ”

“  I used to have 4change Energy when I first moved to Katy, Texas and one day I went to SAM's club and they had this rep from Just energy. He got my attention by saying that they could lower the bill and that they offered me free nights. Not knowing anything about the electricity market of TX I decided to go ahead and switch providers since Just Energy was going to pay for the switching fee too from the last provider. Little did I know that when they signed me up for the contract it was at $0.286/kWh and some little charges here and there and little did I know that even though they offer Free Nights from 9pm-6pm, my average bill quickly got to the $300 despite the fact of using about 600-700 kWh during so called "FREE nights". They got me good and now that I am switching to a different provider, they charged me the fee that they reimbursed me, when I first switched to them and also they signed me up for a 3 year contract. I was a fool, but now that I know how to check the Fact Label sheet of every electricity provider, I won't make the same mistake. Please pay attention to these JUST Energy reps and don't let their too good to be true promises get you in a situation where you are paying the highest electricity rate. ”

“  When I switched back to my local energy supplier I saved $40 in distribution charges on my first bill. I was being way overcharged by Inspire. ”

“  As soon as the 3 month contract expires, AP charges you double the rate on the next bill. ”

“  We never committed to a year-long contract with them, and they still charged us with termination fees after charging over 22c / kw which is double what most provides charge. ”