North American Power -- Profile Analysis

I signed up with North American Power last year and have found their rates to be competitive, their customer service team is responsive and friendly, the billing statement is concise and easy to read. My plan is coming up for renewal in January and I will definitely stay with North American Power for sure.

I signed up with North American Power a year ago and I have had no issues with them. The power has remained consistent with no issues at all.I hope I don't jinx myself because it is -10 degrees here tonight and has been this cold for a week.

It was a great experience. I am sorry my rate is coming to an end

Rates are unreasonable and the fact that they won't let you cancel is unacceptable.

I will not use this utility company again.

Absolute horrible company. Thieves. Rates are 100% higher than the market. 0.1799 when all others are 0.0912 to 0.1099. I can't switch fast enough. You should be ashamed of such rates and practices. You took advantage of me for at least 4 years. No more.

Service contract expired and immediately they raised the variable rate to 18.9 cents per kil. Terrible business practice to a customer who has been with them for years. I dont recommend on any circumstances

My agreement was $5.29 per MCF. After my one-year plan was up my price really jumped to $12.49 per MCF with no warning or no phone calls

Last year we signed up with North American Power at a reasonable price. This year w/o warning or contacting us our electric bill tripled!!! Why and how are they able to do that and get away with it!!!!