Billing Reviews


Billing Problems and Complaints (592 reviews)



Seamless Savings

(5 / 5)

  I used the NOPEC website to browse available gas suppliers in my area (Ohio). After refviewing them, Symmetry had the best price.

I switched online and received a confirmation from them with a transfer date. My was seamless. My first bill from Dominion East Ohio gas with the new supplier had a substantial savings. I used a little more gas for the billing period yet my total bill was over $50 LESS.

Todd F
February 13th, 2022

Dear Customer,

Thank you for taking the time to add your rating, we appreciate your positive feedback.

Symmetry Energy Solutions is much more than just your new natural gas provider we're a company devoted to customer satisfaction. If you need any assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.

Thank you for choosing Symmetry Energy Solutions! We look forward to serving you for years to come.

Sincerely,
The Symmetry Energy Solutions Team

Symmetry Energy Solutions Responds February 15th, 2022
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Symmetry Energy Solutions


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Thank you Abigail

(5 / 5)

  Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks!

Awesome company
January 17th, 2022

Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review!

CleanSky Energy Responds January 17th, 2022
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CleanSky Energy


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Thank you Abigail

(5 / 5)

  Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks!

Awesome company
January 17th, 2022

Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review!

CleanSky Energy Responds January 17th, 2022
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CleanSky Energy


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Thank you Abigail

(5 / 5)

  Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks!

Awesome company
January 17th, 2022

Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review!

CleanSky Energy Responds January 17th, 2022
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CleanSky Energy


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Good and simple

(5 / 5)

  Ive been happy with Trieagle, and just signed another 3yr contract. Simple and consistent billing, no hassles/hikes or gimmicks, you can see 12months usage graph on each bill and the little emailed progress reports are a nice touch.

Mike in Texas
August 26th, 2021

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TriEagle Energy


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HAPPY GAS!

(5 / 5)

  Its been a good relationship with Constellation for the past two years. There have been a few problems with the billing system, but the problems were corrected and its been great since then. Its been a good match!

Kendra
August 10th, 2021

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Constellation


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Great rates and customer service

(5 / 5)

  I have been with Direct Energy in the past and left thinking I could get a better rate. The customer service is excellent when you have any billing issues they treat you with respect. I went back to them this year and put their service on 2 houses. You will be pleased to know Direct has great people working for them.

A
August 7th, 2021

Good afternoon. Thank you for taking the time to share this important comment with us. Thank you so much for giving us another chance to serve you. We are very happy to have you in our family and we will do our very best to continue as your electricity provider for many years to come! Please take care and be safe! - Sophie / Digital Care

Direct Energy Responds August 10th, 2021
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Direct Energy


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So Far So Good

(5 / 5)

  I was looking for green energy and the rates were good. I haven't had any issues with billing or customer service.

Anonymous
July 30th, 2021

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Verde Energy


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