Recent Bad Reviews


Recent Complaints and Negative Reviews (248 reviews)



Rates

(1 / 5)

  When people sign up for a different supplier they expect to get a lower rate than what they er already paying, this one is higher and I am canceling no matter what. I think it's a scam!!!

J S
March 27th, 2025

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Rushmore Energy


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Unprofessional

(1 / 5)

  I had called in 3 different times and was on hold for 45+ minutes each time when I was told it would be a brief hold. I even tried the call back option
and was disconnected soon as I answered, and disconnected the other 3 times without a call back. Once I was finally able to get through after 3 hours of attempting to get service, the operator was rude and was unable to answer my questions with any clarity. Im simply just trying to activate my service in my new home.

Aaron Robey
March 27th, 2025

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First Energy


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This is a total scam

(1 / 5)

  Smartenergy offers 25 cents per KwH whereas PSG&G offers 12 cents per KwH. The only difference to offset the additional cost comes thru the $100 rebale. It takes 2 months to enroll and 2 months to cancel. THese were cleverly sent out in the spring or fall so thast they get your 25 cents per KwH when your expenses increase based on your heat and cooling needs for summer/winter. NOT FOR PEOPLE WITH FIXED INCOMES!

Stat away fromSmartenergy
March 24th, 2025

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SmartEnergy


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Xoom is hiding your rate information

(1 / 5)

  Thought Xoom was like all the others competing. NO. They are hiding your bill. Don't believe me, go to there site and look for yourself. You can't find the invoice but they make it easy to charge your credit card with no backup.

Museman
March 23rd, 2025

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XOOM Energy


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Terrible Customer Service

(1 / 5)

  They charge more than double the other providers and they don't know how to run customer service.

PAAllentow
March 13th, 2025

Were sorry to hear that your experience with CleanSky Energy did not meet your expectations. Our goal is to provide competitive rates and quality customer service, and we regret if we fell short in your case.

Wed love the opportunity to review your account and address any concerns you may have. Please reach out to our customer care team at CustomerCare@CleanSkyEnergy.com so we can assist you further.

Thank you for your feedbackwe value your input and are always looking for ways to improve.

CleanSky Energy Responds March 13th, 2025
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CleanSky Energy


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