Recent Bad Reviews


Recent Complaints and Negative Reviews (217 reviews)



Money for Nothing

(1 / 5)

  DO NOT allow them to provide your energy. When you switch from them they charge you an EARLY CANCELLATION Fee. I got 2 bills, each for $99. To do what? Type something in a computer. Stay with DUKE ENERGY if u r in Ohio.

Deron
February 13th, 2025

IGS Energy Logo

IGS Energy


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Horrible service

(1 / 5)

  This company is robbing ppl. They give u a low rate and then it bounces up astronomically. My bill this month was 469.00. I work f/t and kid has school f/t. Ridiculous, reps are not helpful. STAY AWAY FROM THIS COMPANY

Matos
February 13th, 2025

Spring Power & Gas Logo

Spring Power & Gas


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Highest bill in 30 yrs

(1 / 5)

  It's not unlikely to have a $300 + monthly bills. Never had a $400 bill.This month was $871 !! The month before was $665 !!. Not sure what happened. I quickly opted out but was told I would have to stay with them for another 1 or 2 billing cycles.
Beware! Stay away from Provision!

High Bill
February 12th, 2025

We're sorry to hear about the billing concerns you've experienced and truly understand how frustrating that can be. While energy usage, utility rates, and seasonal demand can all impact your total bill, we want to make sure everything was handled correctly on our end.

Please reach out to us at 1-800-930-5427 so we can review your account and provide clarity. We're here to help and want to ensure you're fully informed about your service.

Provision Power & Gas Responds April 16th, 2025
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Provision Power & Gas


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Highway Robbery

(1 / 5)

  Bill during winter time when I use propane heaters that require zero electricity is almost $500 for the last 3 months. I call and they say its because its cold on the days when my usage is at the highest. No natter how many times I say I have propane heaters they still insist that the weather is causing the higher than usual price. To top it off they state usage days when I am not even home. They do zero to rectify the problem. Either pay the bill or they will shut you off. This company is robbing people. As of today I am no longer a customer of theirs.

Jason
February 7th, 2025

Stream Energy Logo

Stream Energy


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Contract Issue

(1 / 5)

  I was disappointed with the handling of an issue with a contract. My understanding was interpreted differently than conveyed by the representative I spoke with and now I am stuck in a contract that I did not want, unless I pay a cancellation fee. Will not recommend their service.

Rosemarie Fullmer
February 6th, 2025

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XOOM Energy


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Sales representative -Cincinnati

(1 / 5)

  The Sales person wouldnt leave the front door and was seemed very very upset . Location Cincinnati

Disappointed service
February 5th, 2025

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Kiwi Energy


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