4Change Energy -- Profile Analysis

I have enjoyed working with this company however when I asked them for a more competitive renewal rate they were unable...so for this good paying customer its off to TriEagle who seems to have their customers happy with their renewal rates.

I cancelled my contract with another electricity provider because they left out some important details in their pricing structure. I'm so glad I chose 4changeenergy. My first bill was $200 less than my previous bill - and that was in the winter months (I have gas heat - not electric). I can't wait to see what I'll save in the summer!!www.4changeenergy.com/4friends/f74294

I had the most amazing customer service experience with 4 change energy. My situation was quite complicated but Sheryl helped me to get a resolution and I am very happy with the results. She was very patient and friendly during the whole process. I wish every company had a "Sheryl" in their customer service department.

I wanted you to know that I had a great service experience when I switched over to your company. Yolanda was very patient and informative as she answered my many questions and researched my location ID # so we could complete the enrollment in one session. She was so helpful I did not even consider giving Reliant a chance to retain my business. She is an asset to your team.

By the way, my benefit of switching from Reliant was to reduce my KWhr rate from over $0.17 to under $0.08! I cut my utility bill in half!

Great pricing, supported by a "no hassle" high service level is a winning combination.

Having gone through a couple of billing cycles, I am delighted that the deeply discounted rates promised when I was signing up have come true! My monthly bill was cut almost in half from what my previous provider (Reliant) charged me. Customer service walked me through the first invoice to explain how it was calculated, so now I understand it completely.When I read some of the other reviews regarding actual billing rates and compare it to my experience, I have to conclude that either their comments are not honest feedback or that they did not take the time and effort to understand the billing process before they signed up.

These guys are pretty great - they have good prices, support green energy, and support charities. Not sure how that all fits under one label, but they manage pretty well!

My prior electricity provider increased my rates once again for the next contract cycle. While I'd been reluctant to switch in the past, I did my research and found that 4 Change not only had very competitive rates, they support good causes. I'd heard that switching providers can sometimes be a challenge . . . not with 4 Change. They took care of all the details and my transition to them was seamless.

I love my much less expensive energy plan. The small bills make paying the bill a lot better each month. Thanks 4 Change for making my life a lot easier, and giving me more money in my pocket.

For Change is a refreshing change! I get the lowest rates I can find and give to charity! Every time I'm approached by a competitor, they ask my rate. When I tell them, they say there must be hidden monthly fees! For Change doesn't have any hidden fees! Their customer service is great and they show up when they say they will! I love For Change!!

Great Price...donates to Charity, fantastic customer service, and renewable energy!

great price and great service

Have enjoyed having this company for our energy plan.

This electric company was easy to sign up with--they have done exactly what they advertised. Their prices have been fair and questions have been answered honestly when asked.

no complaint , saves lots of money

I wanted a 100% renewable energy plan. These tend to cost a bit more than non-renewables but I was willing to pay a bit extra. Overall, I've been very satisfied with 4Change Energy. They aren't the cheapest but 4% of their profits go directly to charity. It would be nice if they had more charities for me to choose from.

Wow..you never know what you'll get until you get a few monthly bills from a new electrical provider. 4 Change Energy is the BEST electrical company that we have ever used!! It's truly the best price (no hidden fees), the best service, no hassle, no haggle, and NO WORRIES. I just signed up for another year by simply clicking on the " I ACCEPT" button to continue with them on same plan. I didn't hesitate at all to click on the button. You will not regret using 4 Change Energy as your electrical provider.

We have had no problems/issues since joining 4Change Energy. Thank you

4 Change has consistently offered a very competitive rate and it's very important to us that much of their power is sourced from renewable alternatives.

There was a little issue the first month with the fact that I like to pay the bill on my own schedule while they start pulling in payments quite early, even before our payday, but we got that worked out.

Best service since I have been in Harris County

I was shopping for a new provider when my former provider hit me up with a huge price spike after the 6 month intro rate. I enjoyed low prices from 4 change for the last several months but assumed I was going to get hit with the same exact price spike after 6 months. I was delighted when I got an email to extend my current plan for another year!

Basically I am totally satisfied with the service all around.

Good so far

Have had nothing but good experiences with 4 Change. Not only have my electric costs been reduced, but the few times I have needd to call about anything customer service was great and service was quick. When my contract was close to expiring I appreciated that 4 Change contacted me and gave me opportunity to renew.

Doesn't get any simpler than this company. Automatic billing and great rates.

Ultra competitive pricing and the ease of switching was crazy good..about 2 minutes and done!!

Upon contract expiration, I always search for the most reasonable price plans. 4 Change Energy was about the only one out there at the time that had the cheapest plan & it was considerably cheaper cents wise than the next lowest plan out there. Normally don't select plans more than 6 months in length but I chose this one since it was so low and would stay that way for an entire year. It looks like it going to be well worth it.

Prompt service, no long waits for a human customer service rept..

The best electricity company I ever had,and also all the charities
There magnificent

We have been very happy with this service. It's nice that a little bit goes to charity too.

If you use a lot of electricity and want to use green energy, this is the company for you. After reviewing many plans, this is the only one that the more you use, the less you pay per KwH.

Easy to sign up - online, no agent trying to talk you into a particular plan. I was able to make my choice without someone pushing me to it.

Never had a billing issue, 4 Change always sends me an email reminding me that my credit card is about to get a charge --- and it includes the amount. No surprises.

I am happy and very satisfied with 4change energy. A big thing is that the rates are very competitive and they donate a portion of there profits to a charity of your choice.

I renewed in May ,2016 without checking all details ,just basics. I am really pleased 4 change picked up on my wants and I am really surprised at the plan I have ! I compare with friends with similar house size and family size and ages . I am proud to say my plan lets me "brag" about my bill . 4 change has been very easy to work with . I do not like "bad" surprises , and I have not had any with 4 change. Nice not having to worry about monthly bills. I kind of look forward to see my electric bill . I am total electric . Larry

In 35 years of experience, 4Change is the best company, least expensive, best customer service, no contracts, simple credit card billing. I always recommend it 100% and I love it! Laura

Easy to work with no hassle. They tell you when it will expire so you wont have to look for better prices.

Cut my rate by $50.00 a month

I've had excellent customer service when moving from one apartment to another, and ever since I found these guys, I have not even begun to consider moving to anyone else. My electric bill is consistently lower than all of my friends' bills (we're all 20-something grad students in apartments). I also love that part of my money is going to help important causes (though the prices are so low that I would probably choose this company anyway).

I've found being able to add my services on the computer a great big plus. Also no one can beat the prices! I'm in a duplex. My bill was $59.00 last month, my neighbor's was over $400.00. Now there's a problem! Gave her 4Change info, she has Streamline Energy? But I'll bet not for long.....

Just renewed for a 2nd year. Nothing but good things to say. Low rates, convenient billing...what more do you need?

Cheapest price per kw that I've seen and superb customer service

Lived in Texas for 4 years now and had other Electric Companies in the past but nothing like 4 Change Energy. And I hope you continue to give your best to your costumers.

I have used 4 Change Energy for over 2 years now and could not be happier. Great service and great rates.

I like 4 change because they gave me the option to go 100% green energy for my electric needs. They also let me choose a charity that they give to as well. To me this is a win, win and I am going to continue to use 4 change energy as my provider. Prices are great and customer service is wonderful!

We keep our house 65 degrees year around and $154.00 is the highest Bill we ever had..... I'll take that any day of the year!!! Thanks 4 Change Energy

I've already recommended 4Change Energy to others. Highly recommend.

I love 4 Change Energy! The rates are amazing and I'm always surprised that my bill is so low. I highly recommend 4 Change Energy, they really are the best!

I'm in my third year with 4 Change. It started off a little bumpy due to the website, etc. but now all the problems seem to be ironed out and everything is quick and easy.

Likewise, I was only given one selection for renewing my contract and that's a rate they chose rather than another 10 rates I found from 4change online by researching other companies.

However, still a great price and great service. Been with them for 2 years now and haven't had any regrets. I refer friends from time to time.

Its hard to distinguish one company from another in the very competitive Greater Dallas area utility (electricity) billing companies. The promise of lower rates and the incentive bonuses offered to get you to change companies are temporary at best. Over the long term, they all even-out with not a nickels worth of difference among them. So, how do you choose? You choose the company that makes life easy for you a community based company that makes charitable contributions in your behalf, makes it easy to do business with, talks in plain English to simplify things, and even makes it fun to do business with them. A company that has really good people and great customer service. That company is 4Change energy. Im a very happy customer of theirs, who had an issue with an expired credit card on file with them. I dealt with Tina Collins in their customer service department. Tina Collins was very good very professional, excellent word choices, never got flustered, and really kept her composure. That was impressive as Im sure I gave her a pretty hard time!

Overall, I've had a wonderful experience with 4Change Energy. I'm a researcher and Research things to death. They absolutely have the best rates combined with the fewest restrictions. The only thing I don't like is that you are required to sign up for auto-draft.

4Change Energy is the best electricity provider hands down. I have saved money every month I have been with them.Their service and rates are excellent and I would recommend them to anyone.

When I first inquired about plans and pricing, I couldn't have got a more helpful representative!! I told her what I was already paying and she found a plan for me. When she ran my information to see if I needed a deposit, I told her up front if I had to pay a deposit I would not be using their electricity. She laughed and said she understood. I did not have to pay a deposit:) when it was time to renew, they didn't raise my rates, they stayed the same. Great Great company.

Amazing prices. My bills are always lower than people I talk to and we keep our home fairly cool. Very easy to set up and renew. Love their charitable giving initiative as well. Renewable energy plans available for low flat monthly rate.

We switched to 4Change Energy in May of 2016. Everything was done on line and 4Change contacted our previous provider for us. Comparing our bills to SPLY, we have saved over $500 vs our previous provider. We couldn't be more pleased.

Have not had any issues to be addressed which I think is a good thing.

This is the easiest energy company to do business with that I've ever had. That and their great rates make for a good value.

Easy, to pay the bill, and great customer service

Love the service we have received since being with this company for the past 4 months and our bills have always been low and the customer service has been Great!

Lowest light bills I've ever had glad i switched to them

Plan has left me with some change

Our bill was so low I had to call and make sure it was correct!

Information was easy to get, plans were simple. I just renewed for my 2nd year and I have referred two families to 4Change Energy.

I've had a wonderful experience so far! Great service and pricing.

Used them when I first moved because the rates and have been a loyal costumer for a while now. I would recommend it to friends and family. I only wish those of us that have been costumers for a while would get at least a one month discount or something. Great company tho.

4change Energy has been a real lifesaver in a sea of energy company sharks.

Even had it not been green, so far 4Change is the most reliable company I have used with the best customer service. Add that it's green-- I'll never have a reason to switch!

I have been with this company for a year. I have found them to be a company which is honest and open with my bill each month. I have had the lowest electric bills in many years and I believe it is because 4Change is a company with integrity and will not pass on extra charges to your bill without you knowing about it. I have been very pleased and have renewed my contract for another year.

After two years with 4Change everything has been great.

I have multiple residences to keep serviced and up to date. I had a great experience talking with customer service and all my accounts were synced perfectly.

Ok

Been with this company for a couple years now. Great rates and never a problem

I was skepticle at first but weve been with 4change for over 2 years and have had no problems. I left the costumer service review blank because I have no idea as ive never had to call or contact them.

Happy customer. No hidden fees, no deceptive prices.

We have been with 4ChangeEnergy for almost 3 years, and have never had an issue with them yet. While I have not genuinely compared prices, I believe they are reasonable, and I like the fact that I am donating to a good cause while also paying my energy bill!

All is good!

Competitive prices. Energy Savings. $20. month credit when you use 1000KWH. Can't beat that!

We've been with 4Change for 2 years now. No problems or issues. Happy with the service and price. I've never had to call customer service so I have no experience with that side of things.

haven't had to deal with customer service because they provide what they claim.

Everything was easy front start to finish the statements on line and paying online is great and bill is a lot lower than what I had before.

I've had many electric service providers in the past, and in all fairness they were all pretty good but not great. But 4 Change is not just good, there great.I have everyone in my family using them as there provider....;)

I am renewing. I love this company. Thank you for your low rates and services.

I have had 4ChangeEnergy since February 2015. It has saved me a ton of money versus TXU! Customer service is very friendly and helpful. I just signed up for my 2nd renewal.

I have been very happy with 4 change . They do what they say and trusting ! I think all would be happy with 4 change .

We did have a problem - an unusual one -- however, they took it and found the solution, called back and corrected and worked WITH us and again corrected the problem - and saw that it was corrected.

4ChangeEnergy is one of those rare finds--I was actually astonished that such an exceptional company still exists. Switching to 4ChangeEnergy....BEST DECISION EVER!

After switching to 4Change Energy, we have save a considerable amount of money on our electric bill. First time any electric service provider has offered to renew our plan at the same great low rate. As retirees, this is a major plus. Thank you.

We have been very pleased with our service and rates since signing up July of last year.

I've had 4change since 2013. I've never had lower electric bills. My house is agonist 2400 square feet and even in the summer with the AC on my bills average $120. On top of those great rates they donate a portion of what I pay to the charity of my choice from their list.

Great deals and let you lock in longer

This is my second annual contract. I was surprised that they worked so hard to get me a great price, even with me being a current customer.Best annual contract terms I could find.

I like all about 4Change Energy and services. 4Change Energy has been there for me.

Norma Jean Sierra

4Change has been wonderful since we signed up a couple of years ago. We have had no problem with our billing or our service.

no problems - just low rate

I had a terrible electric company before this (if I paid on the due date, I would have already received mean, red notices that my power was about to be turned off!) so I've been so happy that things have gone so smoothly. I am on automatic payments now but never had any problems with paying it myself each month either. One time my card was cancelled and I forgot to update it with them and they were very polite on the phone when I had to resolve it. The cost seems fine and I like the charitable aspect.

They keep their word regarding service and support.

Great! Low prices!

This is the BEST elec provider I've ever had. Cut my energy rates in 1/2 even through HOT Texas summers. I appreciate their social consciousness efforts

you guys sent me an email and I clicked one thing and poof. 24 more months of great pricing. Thanks

The rate is great and customer service is exceptional.

Our electric bill has been awesome for the last year. We just renewed for 2 more years

4Change Energy has given me exactly what they promised. No hidden fees, no over charges. I gave a 5 star rating on everything because these days it hard to find a company that does exactly what they promise and 4Change Energy has done what they promised.