Recent Complaints and Negative Reviews (205 reviews)
UGI Needs Competitiom
“ I received a bill from UGI for a big amount for one month, I have spoken to them before that I am a veteran on a fix income, but they don't care, they need other gas companies for competition because they get away with a lot ”
January 27th, 2025
Bunch of con artists
“ They have ripped me off for years now. They promise you low rates and then they jack them up. All the guy could say is we'll send you a $70 check and lower your power to 6.4 which is the same as ComEd all the time. I've been duped by this company. ”
January 27th, 2025
Worst customer service of my life
“ Horrible service. I called because I saw several reviews and was interested, but they have a super bad service. I talked to a rep, his name was Junior and his extension was 1875. I just wanted to know more about how everything worked and he spoke to me in a very rough tone, he made me feel stupid, then he hung me up.When I asked to speak with him again he continued to give me a terrible deal. I was excited and thought I could refer my family and friends but considering that their employees work like this, I lost all wishes. They shouldn't have that kind of employees, I DON'T RECOMMEND IT! ”
January 24th, 2025
Payment
“ I think its atrocious that Ive paid my bills from my checking account with no fees up until now 2025. You decided to use another vendor and now Im getting charged a quarter to make a payment because youre forcing me to auto pay. Terrible company and I wish you would just go away ”
January 23rd, 2025
Don't pick TriEagle!! They are a scam!!!
“ I had a horrible experience with them. I had service at my primary residence and when adding a second location I was charged a deposit of $395 when they specifically told me I was not. I then canceled both locations and went to another provider but somehow they did not allow the switch and kept charging at at the second location where they charged me the deposit. They are an energy scam. ”
January 23rd, 2025
ON HOLD FOR HOURS!!! No One Calls Back!
“
I have called this company many time at all times of the day. No one ever answers!! I have been on hold for hours!!! I am so sick of not being able to speak to someone so I will find another company.
This company does not respond to their on line email contact form either. I'd think hard about using this company ”
January 22nd, 2025
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