Recent Bad Reviews

“  I signed this up at Sam's Club and the representative did not tell me that the prices would go so high after a period of time and it seems that was part of the long agreement we signed. He just mentioned my electricity prices would be always lower than the the prices I used to pay, if I use the same amount of electricity. ”

“  Pricing is crazy for direct energy, I am currently waiting for my plan to end so I can switch and so are my parents. They are over priced and the customer service that they have are so rude. When I first got with direct they were great, but now they are horrible all the way around. I do not recommend signing up for their services. ”

“  What they fail to tell you is when they say they will never go more than 20% higher. They do not mean higher than others. They mean every month they can charge you 20% higher rate than the rate they gave you the month before So in 3 months you are paying so much more. I never looked at it much and that is what they prey on. Now I am paying 100% increase for my supply!!! ”

“  I recently had the unfortunate experience of dealing with Constellation, a gas company that falls far short of expectations in almost every category. From their unreliable service to poor customer support, there are several reasons why I would advise others to consider alternative gas providers.

First and foremost, the service provided by Constellation is notably inconsistent. Frequent outages and delays have been a common occurrence, leading to significant inconvenience. This inconsistency not only affects daily life but also raises concerns about the dependability of their supply, particularly in critical situations.

Moreover, the customer's experience is further undermined by unhelpful support staff. My attempts to resolve billing issues and service disruptions were met with long wait times and generic responses that did little to address the underlying problems. This lack of effective communication and support is frustrating and unacceptable from a service provider.

On top of the unreliable service and poor customer support, Constellation's pricing is often higher compared to other providers. Considering the quality of service they offer, the cost does not justify the experience. There are numerous other companies that provide more reliable service at competitive rates.

In conclusion, based on my experiences, I would strongly recommend exploring other options before considering Constellation as your gas provider. It's crucial to choose a company that values customer satisfaction and reliability, neither of which are evident with Constellation. Make sure to research and opt for a provider that better meets your needs. ”